We offer retainer packages designed for you and your needs. Our goal is to provide quality work at a fair price.
What is expected from you:
- Minimum 3-month subscription (unless upgrading).
- Submit specific tasks, questions or problems through our ticketing system.
- Include the website address (URL) in your ticket.
- Clearly define your requirements.
- Provide any priorities.
- Define any deadlines.
- Provide needed account credentials.
What you can expect from US:
- We will complete tasks, answer questions and solve website or website related problems as needed.
- Tasks should be completed within two weeks. Deadlines within 2 weeks may be requested.*
- Questions are typically addressed within 24-48 hours via our ticket system.
- Problems always require diagnostics. Some problems require more extensive diagnostics that can take more time to identify and resolve.*
- Retainer service is not designed to be per hour work. The amount of time spent on any task, question or problem is not “tracked” however, it is monitored to ensure our return average is at least $40/hour.
- Retainer services start at around $120/month – and are adjustable in approximate $40 increments to meet your workload needs.
*Additional costs may be incurred. Any additional cost will be fully explained and coordinated with clients prior to any charges being assessed and will be billed separately at our hourly rates ($75.00/hour).
What we can do together:
- Keep communication channels open.
- Coordinate clearly and concisely as needed.
- Schedule appointments as needed to review your needs and usage, make any subscription adjustments and/or to set up new subscription amounts.